We strive to provide efficient and amazing customer service to all of our customers. WE ASK YOU that you KEEP YOUR BILLING ADDRESS AND SHIPPING ADDRESS THE SAME. WE DO NOT SHIP T0 P.O BOXES. MAKE SURE YOU'RE ENTERING IN THE CORRECT BILLING ADDRESS THAT'S ASSOCIATED WITH YOUR BANK CARD. IF YOU DON'T ENTER THE CORRECT BILLING ADDRESS YOUR CARD WON'T PROCESS THE PAYMENT. IF YOU SEE A PENDING TRANSACTION ON YOUR CARD AFTER BEING DECLINED IT WILL FALL OFF AND IT'S ONLY SHOWING YOU ATTEMPTED TO MAKE THE TRANSACTION.